Version 1.2 (2026)
Definitions
In addition to any definitions set out elsewhere in the Agreement, defined terms shall have the meaning set out below:
Agreement means the SaaS Service Order, these General Terms, and the appended data processing agreement in Schedule 1.
Authenticated Users means those users authorized by Customer to make use of the Customer’s Services who require a personal login to the Roccai Platform.
Automatic Generation of Guides means automatic generation of Roccai Guides on the Roccai Platform through the use of machine learning models.
Clause means the clauses of these General Terms.
Customer means the legal entity specified as such in the SaaS Service Order.
Deliverables means any applications, iframes, dashboards or other software and Updates thereto delivered by Roccai as part of the Services.
Documentation means the description available on https://roccai.com/documentation/ as amended by Roccai from time to time with details on the Services, Support, and technical prerequisites.
End Users means the physical persons making use of the Customer’s Roccai Guides.
General Terms means these Roccai General Terms and Conditions.
Monthly Service Fees means the monthly fees for the applicable Service Plan payable throughout the Term.
Onboarding Fee means the initial one-time fee for the training of Superusers as set out in the SaaS Service Order.
Parties means Customer and Roccai collectively.
Party means either Customer or Roccai.
Roccai means Roccai ApS.
Roccai IP Rights means copyrights, designs, patents, trademark rights, domain names, any other proprietary intellectual property rights, and know-how to the Services, including the software, any Updates, and the Documentation.
Roccai Platform means the management tool provided as part of the Services, which depending on the Service Plan, grants access to business intelligence, customizing Roccai Swipe solutions, carrying out Service Plan upgrades, and accessing any data collected through Customer’s use of the Services.
Roccai Swipe means the customizable swipe-module included as the core of the Services.
Services means the Software-as-a-Service services and functions included in the Service Plan, which may include [an amount of Roccai Swipe solutions, access to certain features on the Roccai Platform, Automatic Generation of Guides, Support, as well as maintenance, and underlying server infrastructure] provided by Roccai in accordance with these General Terms and the Documentation.
Schedule means a schedule to the Agreement.
SaaS Service Order means the order confirmation sent to the Customer by Roccai based on the order made by the Customer to Roccai.
Service Plan means the Roccai service plan and the features and services included therein, which the Customer subscribes to as set out in the SaaS Service Order.
Super Users means Authenticated Users who have been so appointed by the Customer.
Support means the software support operated and made available by Roccai, as further described in Clause 7.
Update means software or patches, fixes, and/or enhancements to the software (including Deliverables) created and released by Roccai as part of the Services.
Services
1 Use of the Services
1.1 Roccai grants Customer a non-transferable and non-exclusive right to use the Services subject to the terms and conditions set out in the Agreement and Customer’s payment of all applicable fees under the Agreement.
1.2 Customer may only use the Services for the Customer’s internal business purposes in accordance with these General Terms (including Clause 4) and the Documentation, however, Customer may sublicense the Services to other entities in Customer's group, provided that Customer ensures such entity complies with this Agreement, and that Customer remains responsible towards Roccai for any non-compliance with this Agreement without affecting Customer's obligations towards Roccai, including the obligation to pay all applicable fees. The Customer may not decompile, modify, reverse engineer, or create derivative works of the Services.
1.3 Customer agrees not to: (a) transfer, sublicense (except as permitted in Clause 1.2), lease, lend, or in any other way make available the Services in whole or in part to a third party; (b) use manual or automated means to trawl, mine, scrape, frame, or mirror the Services; (c) use the Services to develop any competing offering; (d) perform security or penetration testing of the Services without Roccai's prior written consent; (e) upload, transmit, or submit any viruses, malware, or malicious code, or other harmful materials to the Services, or otherwise interfere with the operation of the Services; (f) attempt to gain any unauthorized access to the Services or any part thereof; (g) use the Services for any unlawful purpose or in an unlawful manner; (h) remove any trademark or copyright notices contained in the Services; or (i) otherwise violate any of Roccai's published rules or specific instructions.
2 Licensing of Third-Party Software
2.1 The Services are partially composed of or rely on certain third-party software components, including open-source software and AI/ML models, as set out in the Documentation. Use of the Services is subject to Customer's acceptance of the terms and conditions of the respective third-party license agreements. By using the Services, Customer accepts these third-party terms.
3 Terms of Services
3.1 The Customer may access the Roccai Platform for the purpose of building and operating Roccai Guides and accessing business intelligence and data concerning individual End Users. As part of Customer’s SaaS Service Plan, Customer may use the Automatic Generation of Guides.
3.2 Customer may upgrade the Service Plan in the Roccai Platform. Roccai will send a new SaaS Service Order to the Customer upon confirmation. The corresponding changes to the Monthly Fee shall accrue from the date thereof.
3.3 Customer accepts that Roccai makes Updates. Roccai shall inform Customer of major Updates. Roccai has no obligation to provide or procure any Updates, except such Updates necessary to keep the Services in an operational state.
4 Authenticated Users
4.1 Customer provides Roccai with the e-mail addresses of all Authenticated Users who shall have access to the Services on behalf of the Customer. Customer is solely responsible for ensuring which Authenticated Users have access to the Roccai Platform and thus the data, including personal data, accessible therein.
4.2 Roccai will, upon request, provide each individual Authenticated User with authentication for the Services only to be used by that individual. Customer is responsible for the users’ authentications and all activity carried out by its Authenticated Users’ accounts. Customer and its Authenticated Users must keep authentications confidential, and Customer undertakes to immediately shut down accounts of Authenticated Users who should no longer have access to the Services. Customer must notify Roccai immediately in case of any possible misuse of authentications or any security incident related to the Services.
5 Access to the Services
5.1 To use the Services, running the latest version of a common, generally approved operating system, i.e. Microsoft Windows, Mac OS, iOS, Linux, and Google Android, is required. Further technical requirements may be set out in the Documentation.
5.2 As set out in the Documentation, Customer may either embed the Roccai Swipe solutions in Customer’s chosen websites or display their Roccai Guides in separate URLs customizable as set out in the applicable Service Plan.
5.3 The Customer’s Authenticated Users may access the Roccai Platform through a web browser. To use the Roccai Platform, running the latest version of a common, generally approved web browser, i.e. Google Chrome, Mozilla Firefox, and Safari, is required as set out in the Documentation.
6 Availability
6.1 Roccai shall provide the Services in accordance with the service description provided in the Documentation.
6.2 Customer is aware of and accepts that planned, as well as unplanned, downtime can occur and that Roccai does not guarantee a specific uptime, operational stability, response time, or performance.
7 Support
7.1 Roccai provides a thorough introduction to the Roccai Platform and training for a number of Super Users as set out in the Service Plan against an Onboarding Fee.
7.2 Roccai shall provide Support to Superusers only through a support chat as the single point of contact for the Customer for all service requests regarding the Services. All communication regarding Support and maintenance shall take place to the support chat available through the Roccai Platform within the opening hours provided in the Service Plan.
7.3 The language of communication shall be English.
7.4 Roccai shall use its best endeavors to meet any target response time set out in the Service Plan.
8 Customer Undertakings
8.1 The Customer is responsible for publishing and sharing active Roccai Guides by either embedding into websites of their choice or communicating URL links. The assistance of any kind from Roccai in this connection shall be subject to separate agreement and payment.
8.2 It is a condition for the provision of the Services that the Customer further performs the following obligations:
- Customer shall ensure and warrants to Roccai that it has all rights necessary to any data inserted into the Roccai Platform and shared in any Roccai Swipes;
- Customer shall follow all reasonable instructions given by Roccai in respect of use of the Services; and
- Customer shall anonymize all data which have been collected or generated through the use of the Services, including personal data of End Users, and deliver such anonymized data to Roccai in accordance with the data processing agreement in Schedule 1.
8.3 Customer undertakes to ensure that no personal data or confidential information is provided for use with the Automatic Generation of Guides. Customer accepts that content processed in this regard may be shared with third-party providers and potentially used to train the underlying models. Customer further undertakes to ensure that it has the right to share all information provided in the Automatic Generation of Guides. Customer shall indemnify and hold Roccai harmless from any claim that is caused by Customer’s use of the Automatic Generation of Guides.
8.4 Any costs related hereto shall be borne solely by the Customer and Customer shall cover any additional costs of Roccai incurred by Customer not fulfilling its obligations.
9 Exclusions
9.1 Roccai’s Services, including Support, do not cover the following or in the following situations:
- hardware, software, or other components which are not part of the Services;
- errors or problems caused by or contributed to by hardware, software, or other components which are not provided by Roccai;
- errors or problems caused by Customer (or an Authenticated User in Customer’s stead) not following Roccai’s instructions;
- if Customer has rejected the implementation of any Update;
- errors or problems caused by third parties not acting on behalf of Roccai; or
- Customer not fulfilling its obligations in this Agreement, including as set out in Clause 8.
Common Terms
10 Price and Payment
10.1 All fees are specified in the SaaS Service Order.
10.2 All fees are exclusive of VAT and other applicable taxes which shall be paid by Customer.
10.3 If not otherwise agreed in the SaaS Service Order, Roccai invoices the Customer annually in advance. All invoices issued by Roccai shall be paid effectively by the Customer within 15 (fifteen) days from the date of the invoice.
10.4 In case of delayed payment, Roccai may temporarily suspend the delivery of the Services until payment is received and charge interest at a rate of 2% (two per cent) per month as well as reasonable attorney fees and other costs incurred collecting unpaid invoices.
10.5 If not otherwise agreed, fees may be adjusted annually in line with the percentage increase in the latest published Harmonised Index of Consumer Prices (HICP) for the European Union as published by Eurostat, using the index value applicable at the time of signing this Agreement as the baseline. No decrease shall apply.
11 Confidentiality
11.1 Each Party shall maintain the confidentiality of the other Party’s confidential information. In particular, Customer shall keep the terms of this Agreement, any Deliverables, and all other information obtained by the Customer, its employees or advisors in connection with this Agreement confidential.
11.2 The Customer may provide access to the Agreement to a third-party providing services to Customer, provided such third party is made aware of the confidentiality obligations under this Agreement and provided the Customer imposes similar confidentiality obligations on such third party. Customer shall be liable for any misappropriation or disclosure of any of the materials set out above by such third party in breach of this Agreement.
11.3 Upon termination of this Agreement, for whatever reason, the Parties shall within three (3) months irrevocably delete all documents or other materials, which have been received from the other Party, except (a) information, that in accordance with statutory requirements, must be maintained for archiving purposes, (b) data set out in Clause 12.6, or (c) personal data subject to the data processing agreement in Schedule 1. Upon the other Party’s request, each Party shall confirm the deletion in a written statement to the other Party.
11.4 Except as otherwise expressly provided in this Agreement, nothing in this Clause 11 shall restrict Roccai from freely developing, using, licensing, or otherwise exploiting Roccai IP Rights, including any general and specific know-how obtained through the collaboration with the Customer.
12 Customer data
12.1 Customer data stored via the Services is the property of Customer.
12.2 Roccai is entitled to process Customer’s data for the purpose of providing the Services to Customer, including through the Customer’s upload to the Roccai Platform. Customer is solely responsible for all data submitted to and processed through the Services, including any criteria, parameters, or inputs selected by Customer. Customer must ensure that all data and inputs comply with applicable laws and that the necessary legal basis, including but not limited to consents or permissions, are in place. Roccai shall not be liable in any way for the data submitted by Customer, including the correctness, accuracy, completeness, sufficiency, or legality thereof. If using the Automatic Generation of Guides, data uploaded by the Customer will be processed for creating Customer-specific Roccai Guides and may also be used for training the underlying third-party language models.
12.3 Each Party shall retain ownership to its own or its licensors’ intellectual property rights. Customer shall indemnify and hold Roccai harmless from any claim that Customer data infringes third-party intellectual property rights, infringes applicable law, or that Customer does not have sufficient legal basis for the data submitted.
12.4 Upon request, Customer is entitled to have Roccai delete Customer’s data from Roccai’s systems. Unless explicitly agreed otherwise, Customer is to pay Roccai to do so.
12.5 Roccai shall protect any Customer data, including personal data and any data confidential in nature in accordance with Clause 11, in accordance with the data processing agreement in Schedule 1.
12.6 Customer grants Roccai a non-exclusive, worldwide, perpetual, royalty-free license to use Customer data for the purpose of operating, improving, and developing the Services. Roccai may use Customer data in aggregated or de-identified form for analytics, benchmarking (including the creation and sale of anonymized trend reports), marketing (in anonymized form only), and training of machine learning models, provided that such data cannot reasonably be used to identify Customer or any individual. Roccai may share Customer data with third-party service providers as necessary for the performance of the Services. Upon Customer's request, and subject to Roccai's then-current additional fees, Roccai may facilitate Customer's brand exposure in large language models (LLMs). Customer acknowledges that once data has been aggregated or de-identified, Roccai may not be able to identify, segregate, or return Customer's specific data.
13 Personal data
13.1 Customer must comply with applicable data protection law and shall be considered data controller for any personal data processed under this Agreement.
13.2 Any processing of personal data carried out by Roccai on behalf of Customer is done solely pursuant to Customer’s instructions. Customer explicitly undertakes to ensure that it has the necessary legal basis for processing personal data of End Users. The Parties have agreed on the data processing agreement in Schedule 1, which stipulate the rights and obligations of the Parties regarding processing of personal data.
13.3 The Customer undertakes to specifically instruct Roccai on a case-by-case basis to apply specific restrictions as set out in clause 7.5 of the data processing agreement in Schedule 1 if any Roccai Swipe module is designed to process special categories of data as set out in article 9 of the general data protection regulation (679/2016).
14 Limitation and Exclusion of Liability
14.1 Roccai shall not be liable for any of the following losses or damage (whether such losses or damage were foreseeable, known or otherwise):
- loss of revenue or any other loss of business;
- loss of actual or anticipated profit;
- damage or corruption to or loss of data or programmes and any consequences of not having access to data or programmes;
- loss of goodwill;
- loss of data;
- loss of anticipated savings;
- business interruption;
- any losses resulting from the exclusions mentioned in Clause 9 or the use of the Automatic Generation of Guides;
- subject to Clauses 15.2-15.7 any loss related to third-party claims of whichever nature, including claims related to the delay of implementation or upgrading projects; or
- any indirect, special, or consequential loss.
14.2 The total aggregate liability of Roccai in any one calendar year under this Agreement, including by way of tort and indemnity in any form, shall in no event exceed the Monthly Fees paid in the 12 months leading up to such liability event. If no fees have been paid, Roccai accepts no liability.
14.3 The Services use artificial intelligence and machine learning for the Automatic Generation of Guides to generate output based on input provided by the Customer. In no event shall Roccai be liable for the accuracy of, or rights to any input provided by the Customer. Like most AI-models, automated output may contain incorrect information, and Customer remains responsible for deciding whether to rely on such automated output. Roccai makes no representation or warranty and accepts no responsibility as to the accuracy of the output automatically generated by the Services, and Roccai shall, therefore, in no event be liable for Customer’s or any third party's reliance on any output automatically rendered by the Services.
14.4 Roccai may offer an optional service to scrape Customer's website for product information to supplement data provided by the Customer, subject to the Customer's explicit, case-by-case consent. Customer acknowledges that website scraping may impact website performance and accepts all risks associated therewith, including website downtime or slowdowns. Roccai shall not be liable for any damages, losses, or disruptions arising from the performance of this scraping service, regardless of the scraping speed selected by the Customer. Roccai makes no representation or warranty as to the accuracy or completeness of the information obtained via scraping.
15 Intellectual Property Rights
15.1 Any Roccai IP Rights shall remain solely with Roccai.
15.2 If a third-party claims that Roccai or the Services infringe third-party rights, Customer shall immediately inform Roccai in writing, and Roccai shall take over the defence of the claim. Roccai shall, at its cost, have full control of any proceedings arising out of any claim of infringement of third-party rights. Customer shall give Roccai all reasonable assistance in respect of any such proceedings. Customer may not make any admission as to liability and shall not agree to any settlement or compromise of any action without the prior written consent of Roccai.
15.3 Roccai agrees to indemnify Customer against any damages and costs imposed on Customer by a court of competent jurisdiction or any settlement sum approved by Roccai as a result of a claim by a third party that the use by Customer of the Services in accordance with the terms of this Agreement infringes the intellectual property rights of that third party, provided that such indemnity shall only apply if and to the extent that Customer has not been provided with a workaround solution or an alternative license obtained by Roccai from such third party.
15.4 If Roccai cannot, on commercially reasonable terms, provide a workaround or an alternative license, then Roccai can terminate the Agreement with respect to the affected parts of the Services (as relevant). Customer shall refrain from using the affected parts of the Services, and Roccai shall not charge further ongoing fees to the affected parts of the Services.
15.5 The foregoing rights of Customer shall be the sole remedies available to Customer in the event of third-party infringement claims.
15.6 Roccai shall not be liable for indemnifying Customer for any costs or damages if the infringement claim (a) is based on the use of an amendment, change, or modification made to the Services by any person other than Roccai or any supplier to Roccai; (b) is based on a combination of the Services with other systems not provided by Roccai; (c) on the Services not being used in accordance with the Documentation; (d) could have been avoided or otherwise eliminated by the use of an Update which Customer has rejected; or (e) related to the use of the Automatic Generation of Guides.
15.7 If Customer becomes aware of any infringement or potential infringement of Roccai IP Rights, it shall promptly notify Roccai in writing.
15.8 Customer grants Roccai a worldwide, perpetual, irrevocable, royalty-free license to use, process, and aggregate non-personally identifiable data derived from Customer's use of the Services for the purposes of improving Roccai's services, developing new features (such as AI-generated reports), and for analytics and marketing.
16 Term and Termination
16.1 The Agreement shall commence on the date of the SaaS Service Order.
16.2 The Agreement is automatically renewed:
– monthly until Customer terminates this Agreement with effect on the last day of such a monthly period by giving written notice before the next payment to hello@roccai.com.
– annually until Customer terminates this Agreement with effect on the last day of such an annual period by giving 1 month’s written notice before the next payment to hello@roccai.com.
16.3 Roccai may terminate the Services with effect on the last day of a month by giving three (3) months’ written notice.
16.4 If Customer or Roccai is in material breach of any of its obligations under this Agreement and such breach is not remedied within 30 days after the receipt of a written notice hereof, or if the breach is not curable, the non-breaching party shall, without further notice, be entitled to terminate the Agreement with immediate effect.
16.5 Either Party may terminate this Agreement upon occurrence of any of the following events: (a) the other Party enters into bankruptcy, suspension of payments, a compulsory and/or voluntary arrangement with its creditors, or ceases or threatens to cease to carry on its business; (b) any insolvency, bankruptcy, reorganization, arrangement, readjustment of debt, dissolution, liquidation, or similar proceedings are initiated by or against the other Party; (c) an encumbrancer taking possession of or selling the whole or part of the other Party's undertaking, assets, rights or revenue; and/or (d) the other Party is unable to pay its debts as they fall due or becomes insolvent, or admits inability to pay its debts as they fall due.
16.6 In case of termination of this Agreement, irrespective of the reason, therefore, Customer shall immediately cease any use of the Services and be under an obligation to delete all material related hereto, including Documentation, and to confirm in writing to Roccai that such deletion has happened. In case of termination due to Customer’s material breach, including Customer’s default, Customer shall not be entitled to receive repayment of any of the payments made under the Agreement.
16.7 All obligations of the Parties under Clauses 15 and 11 shall survive the termination of the license granted under this Agreement in addition to those Clauses that, in accordance with their content, are of a surviving nature.
17 Switching Right
17.1 Notwithstanding the above, and only to the extent applicable under Regulation (EU) 2023/2854 of the European Parliament and of the Council (the "EU Data Act"), the Customer may have the right to switch to another data processing service provider (the "Switching Right"). For the purpose of the EU Data Act, the Services qualify as a data processing service.
17.2 To exercise the Switching Right, the Customer must provide Roccai with written notice at least two (2) months prior to the desired switching date (the "Switching Date"). Under the EU Data Act, the Switching Right requires that the Customer switches to another data processing service of the same service type provided by another data processing service provider, or to local ICT infrastructure, in accordance with Article 23 of the EU Data Act. The Switching Right includes migration of all relevant Customer data in the format prescribed by the EU Data Act.
17.3 Roccai will continue to make the Services available until the end of the applicable notice period and for up to thirty (30) days thereafter (the "Switching Period") to enable the Customer to complete the migration of Customer data. Roccai may not delete or restrict access to Customer data during the Switching Period unless the Customer's access has been suspended in accordance with this Agreement.
17.4 Upon expiry of the Switching Period, Roccai's obligation to provide access to the Services ceases. The Customer shall remain liable for Monthly Service Fees up to and including the end of the Switching Period.
17.5 The Switching Right does not apply to subscriptions commencing before 1 September 2025 or where the EU Data Act does not apply. The Switching Right likewise does not apply if the EU Data Act is repealed, suspended, or otherwise ceases to apply, or if Roccai modifies the Services so that they no longer constitute a "data processing service" within the meaning of the EU Data Act.
17.6 Roccai reserves the right to charge a switching fee as set out in the SaaS Service Order until 11 January 2027.
17.7 Roccai is entitled to charge proportionate early termination fees in accordance with the applicable provisions of the EU Data Act. The calculation of such fees shall take into account the residual amount of the Term after the Switching Date, as well as any discounts granted in consideration of the agreed Term as specified in the SaaS Service Order. All applicable fees shall be paid in full upon the end of the Switching Period.
18 Notifications of Changes
18.1 Roccai may change these General Terms or the data processing agreement in Schedule 1 from time to time. The current version of these General Terms and the data processing agreement in Schedule 1 are available on Roccai’s website, at link and the DPA at link. Roccai will notify the Customer directly of all material changes with reasonable notice (in no event less than one (1) month). If such material changes have material adverse effects for the Customer, the Customer will have thirty (30) calendar days from the notification date to object to the change in writing to Roccai. The objection of the Customer must be well-founded. Such objection will entitle the Customer to terminate this Agreement with effect from the date of the material changes. The absence of any objections from the Customer shall be deemed consent to the change.
18.2 Roccai shall notify Customer regarding developments which could significantly impede Roccai’s current or future ability to provide the Services.
19 Use of Sub-processors
19.1 Roccai shall be responsible for its use of any subcontractors as if Roccai had performed such services itself.
19.2 Entering into this Agreement, Roccai makes use of the subcontractors set out in the Documentation, all of which Customer hereby approves. For underlying cloud infrastructure, Roccai uses Google. Customer accepts the standard terms of the chosen subcontractors for the underlying cloud infrastructure in effect occasionally.
19.3 Irrespective of the above, Roccai may freely perform further outsourcing or chain outsourcing of services.
20 Force Majeure
20.1 Neither Party shall be liable for failure or delay in performance of its responsibilities hereunder when such failure or delay is caused by wars, riots, uprisings, general strikes or labour disturbances, fire, flooding, natural disasters, monetary restrictions, trade embargoes or export restrictions, epidemics, transportation delays, interruption or breakdown in energy or internet supplies, compliance with the laws, acts, orders, rules, or regulations of any government body, or any other cause whether or not similar to those specified herein, beyond the reasonable control of said Party.
21 Assignment
21.1 Roccai reserves the right to transfer its rights and obligations under this Agreement to another party, provided: (a) that such party is controlling, controlled by, or under common control with Roccai; or (b) that transfer is made to a third party in connection with a bona fide transfer of all or a part of Roccai’s business.
21.2 Customer shall not be entitled to assign the Agreement nor any rights or obligations under the Agreement.
21.3 Nothing in this Agreement is intended to, or shall operate to, create a partnership or joint venture between the Parties, or to authorise either Party to act as agent for the other, and neither Party shall have authority to act in the name or on behalf of or otherwise to bind the other in any way.
22 Customer Reference
22.1 Roccai shall have the right to use Customer as a reference, e.g. on its website, in press communications, and other marketing material, including case stories.
23 Governing Law, Venue and Jurisdiction
23.1 This Agreement shall be governed and construed in accordance with the laws of Denmark applied without giving effect to the UN Convention on Contracts for the International Sale of Goods and any conflict of law principles.
23.2 If the Parties do not succeed in solving a dispute amicably, the dispute shall be settled finally and with binding effect by arbitration in accordance with the Rules of Arbitration Procedure of the Danish Institute of Arbitration.
23.3 All members of the arbitration tribunal must be appointed by the Institute.
24 Severability
24.1 No delay or failure on the part of Roccai in the exercise of any right granted under this Agreement, or applicable law, shall be construed as a waiver of such right. No waiver of any provision of this Agreement by Roccai in any one or more instances, shall be deemed to be or be construed as a further or continuing waiver of any such provision or as a waiver of any other provisions of this Agreement.
24.2 The invalidity or unenforceability of any term or any part of any term of, or any right arising pursuant to, this Agreement shall not affect the validity or enforceability of any other terms or rights or the remainder of any such term or right which shall continue in full force and effect except for any such invalid or unenforceable provision or part thereof.
25 Entire Agreement
25.1 This Agreement constitutes the entire agreement and supersedes any previous agreements between the Parties relating to its subject matter. In the event of a conflict between terms of the Agreement, specific deviations expressly stated in the SaaS Service Order shall take precedence over these General Terms. In the event of other discrepancies, the following order of precedence shall apply: The SaaS Service Order, these General Terms, Schedule 1, the Documentation, and any other documents.
Roccai ApS, CVR: 42976709, General Terms & Conditions, version 1.2 applied on date: 10.04.2026
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