FAQ
Find answers to your questions and learn more about how Roccai can transform user engagement and decision-making on your website.
What’s required to use Roccai?
If you’re starting from scratch, nothing! Just dive in and start building your guide. Have a product feed in .XML or JSON format? Our algorithm will handle the rest. Need help? Ping us in live chat or check this guide.
Does it take a long time to set up?
Nope! If your product feed is in good shape, setup takes less than an hour. Need extra tweaks? We’ll work with you to get the best results.
Where can I use Roccai?
Pretty much anywhere! Share it as a link, embed it in your website or newsletter, or even use QR codes for fairs and social media. Our customers use Roccai in all kinds of creative ways.
Can I use Roccai on client sites?
Yes! If you’re an agency, get in touch via chat, and we’ll share details about our partnership opportunities.
Do you offer Enterprise plans?
Absolutely! For large sites or custom requirements, reach out to our Customer Success Hero via live chat.
Can I use my own designs?
Absolutely! You can create guides from scratch to match your style.
How can I segment our newsletter with Roccai?
With our API, you can set up parameters to segment your newsletter and connect it to your email provider. We’ll help you every step of the way.
Who’s happy using Roccai?
Any business that wants to guide visitors to the right product. Whether you’re selling experiences, outdoor gear, running shoes, skis, wine, adult toys, or anything in between, Roccai makes it easy to match your customers with what they’re looking for.
Do I need coding skills to use Roccai?
Not at all. Roccai is designed for non-developers—it’s intuitive, visual, and easy to use.
Who should use Roccai?
Roccai is the new standard for guiding visitors to the right products. Whether you’re showcasing, inspiring, or helping customers make the perfect choice, Roccai is for you.
Will Roccai slow down my site?
Nope. Roccai won’t affect your loading time.
How will you bill me?
We bill monthly or annually based on your chosen plan. Payments are processed through Stripe, and we accept Visa and MasterCard. Prefer EAN or invoice? We’ve got options for that too.